Faiza Solar House values your privacy and is committed to protecting your personal information. By using our website, you agree to the collection and use of information as described below.

Information We Collect

We may collect and store the following information:

  • Name, email, phone number (when provided by customer)

  • Delivery/installation address (for orders)

  • Messages or inquiry details

  • Payment and transaction information

  • Website usage data (browser type, IP address, device details)

How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver orders

  • To provide customer support and respond to queries

  • To confirm warranty/installation details

  • To improve our website, service quality, and user experience

  • To share updates, promotions, or offers (only with your consent)

We do not sell or share your personal data with third parties for marketing purposes.

Media & Uploads

If you upload images to our website or share media during support, avoid uploading files that include location data (EXIF GPS). Visitors may extract location data from uploaded media.

Cookies

Our website may use cookies for:

  • Saving login details

  • Remembering user preferences

  • Improving page performance

You may disable cookies from your browser settings anytime.

Data Protection

We use security measures to protect your information. However, no online system is 100% secure. We take reasonable steps to safeguard your data from unauthorized access or misuse.

Third-Party Links

Our website may contain links or embedded content from external sites (example: YouTube, payment gateways).
These platforms may collect data independently. We are not responsible for third-party policies.

Customer Rights

You may request:

  • A copy of the data we have about you

  • Correction or update of your details

  • Removal of your stored information (except required legally)

For any data request, email us at:

📧 faizasolarhouse@gmail.com

Policy Updates

We may update this Privacy  Policy when needed. Changes will be posted on this page with revised effective date.